索菲恩生物诚聘中国区现场服务工程师和应用科学家

ABOUT COMPANY
关于公司
Sophion Bioscience A/S, Denmark, is the world's earliest professional fully automatic patch clamp production enterprise. The company's R&D headquarters are located in Copenhagen, Denmark, and has branches and agency offices in more than 20 countries and regions around the world. Sophion provides fully automated patch clamp tools suitable for different research needs, mainly including QPatch and Qube series, which are widely used in multiple fields such as ion channel target drug development, basic research, and preclinical cardiac safety evaluation of drugs.
丹麦Sophion Bioscience公司是世界上最早的专业全自动膜片钳生产企业。公司研发总部位于丹麦哥本哈根，在全球20多个国家和地区设有分支机构和办事处。Sophion提供适用于不同研究需求的全自动膜片钳工具，主要包括QPatch和Qube系列，广泛应用于离子通道靶向药物开发、基础研究和药物临床前心脏安全性评估等多个领域。
At present, Sophion's users have spread to multiple countries and regions around the world, and the world's top drug discovery enterprises, large CRO companies, and top universities are all equipped with Sophion's high-throughput fully automatic patch clamp system. After nearly 20 years of technological development and over 10 years of experience in the China market, Sophion's products have been widely recognized by domestic enterprises and universities. We have officially established a wholly-owned company in Shanghai in July 2022. In order to better serve our users and explore the China market, we are currently seeking the following positions to be based in our office in Shanghai, China:
目前，Sophion的用户已遍布全球多个国家和地区，世界顶级药物研发企业、大型CRO公司和顶尖大学都配备了Sophion的高通量全自动膜片钳系统。经过近20年的技术开发和10多年的中国市场经验，Sophion的产品得到了国内企业和高校的广泛认可。2022年7月，我们在上海正式成立了全资子公司-索菲恩生物科技（上海）有限公司。为了更好地服务于我们的用户并开拓中国市场，我们正在寻找以下职位的候选人：
 
JOB DESCRIPTION OF POSITION 1
职位1 工作描述
JOB TITLE: Field Service Engineer, China
职位名称：中国区现场服务工程师
WORKING PLACE: Shanghai, China
工作地点：上海
REPORTS TO: Country Manager China with a dotted line to the Global Field Service Manager
报告对象：中国区总经理，并虚线向全球现场服务经理汇报
SUBORDINATE POSITIONS: None
下属职位：无
SUMMARY OF FUNCTION: Primarily responsible for Sophion Bioscience, Inc.’s APC system (QPatch and Qube 384) service operations within China mainland.
职能概述：主要负责Sophion Bioscience，Inc.在中国大陆的APC系统（QPatch和Qube 384）服务运营。

MAJOR RESPONSIBILITIES:
主要职责：
- Perform product installations and training
- 为客户进行仪器安装和培训
- Diagnose errors or technical problems and determine proper solutions.
- 诊断错误或技术问题，并提供正确的解决方案。
- Execute Preventative Maintenance (PM) service
- 执行预防性维护（PM）服务
- Respond to service calls and provide routine technical support and troubleshooting
- 响应服务电话，提供常规技术支持和故障排除
- Maintain close communication with the service team at the headquarters in Denmark, develop and implement local service SOPs, and ensure that service processes and quality are highly consistent with Sophion DK.
- 与丹麦总部的服务团队保持密切沟通，制定和实施当地服务SOP，并确保服务流程和质量与Sophion DK高度一致。
- Support the sales team to expand the market
- 支持销售团队拓展市场

QUALIFICATIONS：
任职资格：
- Good English skills
- 良好的英语技能
- Bachelor degree in Electronic or Mechanical Engineering or similar fields preferred
- 电子或机械工程或类似领域学士学位优先
- 2-5 years of work experience in a life science or medical instrument company, with solid experience in repairing large automation instrument preferred
- 2-5年生命科学或医疗仪器公司工作经验，有维修大型自动化设备的丰富经验者优先
- Engineering service for automated patch-clamp system or pipetting robot (ideal)
- 最好具有全自动膜片钳系统或自动化移液设备的服务经验
- Strong communication skills and ability to work as part of a team
- 较强的沟通技巧和团队合作能力
- Ability to work in a fast paced, interdisciplinary environment
- 能够在快节奏、跨学科的环境中工作
- Must be proficient in Microsoft Office Suite of Software and Salesforce.
- 精通Microsoft Office Suite和Salesforce
- Significant travel maybe required
- 需要根据业务需要出差
 
JOB DESCRIPTION OF POSITION 2
职位2 工作描述
JOB TITLE: Application Scientist, China
职位名称：中国区应用科学家
WORKING PLACE: Shanghai, China
工作地点：上海
REPORTS TO: Country Manager China with a dotted line to the Application Development Manager in Denmark
报告对象：中国区总经理，并虚线向丹麦总部的应用技术经理汇报
SUBORDINATE POSITIONS: None
下属职位：无
SUMMARY OF FUNCTION: As an Application Scientist at Sophion, you will encounter interesting challenges of technical and application character of nearly all known ion-channels. You will be challenged with the very fundamentals of patch-clamping as well as collaborating with the best electrophysiologists in both industry and academic laboratories.
职能概述：作为Sophion的应用科学家，您将遇到几乎所有已知离子通道的技术和应用特性的有趣挑战。您将面临膜片钳的基本原理以及与行业和学术实验室中最好的电生理学家合作的挑战。

MAJOR RESPONSIBILITIES:
主要职责
- Be the customers voice in development work (design and perform experiments, report requests from customers, prioritize feature requests, functionality and usability requirements etc.)
- 为客户提供膜片钳应用支持（设计和执行实验，响应和传达客户的请求等等）
- Perform customer-specified tests/analysis
- 执行客户指定的测试/分析
- Assist in optimizations of cell lines for automated patch clamp
- 协助优化全自动膜片钳所使用的细胞系
- Participate in the installation and test of QPatch and Qube systems at customer sites in China
- 参与中国区QPatch和Qube系统的客户现场安装和测试
- Visit customer together with Sales and provide pre-sales support with demos and customer presentations
- 陪同销售拜访客户，并通过仪器演示和演讲提供售前支持
- Perform in-house and onsite training of users
- 对用户进行内部和现场培训
- Work to help solve customer instrument issues in conjunction with the FSE when required
- 必要时，与现场服务工程师一起帮助解决客户仪器问题
- Interpret, plan, and implement customer defined applicaitons
- 解释、规划和实施客户指定的实验应用
- Travel to customer meetings, tradeshows, and relevant scientific meetings, and give talk as needed
- 参加用户会议、贸易展览和相关学术会议，并根据需要进行演讲
QUALIFICATIONS:
 任职资格：
- Graduate degree (PhD preferred) with biology, pharmacology, medicine or similar field with a solid theoretical foundation and experience within electrophysiology
- 生物学、药理学、医学或类似领域的研究生学位（博士学位优先），具有扎实的电生理学理论基础和实践经验
- Previous experience with patch clamp is required, and compound screening experience in the drug discovery process is an advantage
- 需要有膜片钳操作或应用的经验，最好有在制药或CRO公司从事过化合物筛选的经验
- Knowledge of the drug discovery process from high throughput screening (384-format) to lead optimization and safety assessment on ion channels is also a plus
- 具有从高通量筛选（384通道）到离子通道优化和安全性评估的药物发现过程的知识储备
- able to communicate fluently in English and have excellent communication and
presentation skills in front of an audience
- 能够流利地用英语交流，具有良好的沟通能力和演讲技巧
- Significant travel may be required
- 需要根据业务需要出差

如您对以上职位有兴趣，并且符合我们的要求，请与我们联系，谢谢！
邮箱：KZH@sophion.com
地址：上海市浦东新区天雄路588弄21幢5楼5A室