富鲁达(上海)仪器科技有限公司招聘技术支持

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About Fluidigm
Fluidigm (NASDAQ: FLDM) develops, manufactures and markets microfluidic systems for growth markets in the life science and agricultural biotechnology, or Ag-Bio, industries. Fluidigm’s proprietary microfluidic systems consist of instruments and consumables, including integrated fluidic circuits, or chips, and reagents. These systems are designed to significantly simplify experimental workflow, increase throughput and reduce costs, while providing the excellent data quality demanded by customers. Fluidigm actively markets three microfluidic systems including nine different commercial chips to leading pharmaceutical and biotechnology companies, academic institutions and Ag-Bio companies.

For more information, please visit www.fluidigm.com.

Contact: Jane Liu Email: jane.liu@fluidigm.com

Job Title: Field Applications Specialist
Location: Shanghai
SUMMARY:
Serves as the primary customer contact on application and service related issues and responsible for providing technical support and guidance to customers on the operation and maintenance of Fluidigm’s product lines.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide application assistance, product training and system troubleshooting via phone, email and on-site visits.
Organize, schedule and conduct product demonstrations for potential clients.
Experiment design, execution, and data analysis, including report generation.
Technical writing in preparation of protocols, application notes and user guides.
Active liaison role with Sales, Marketing and R&D groups.

EDUCATION/EXPERIENCE/SKILLS:
Education and Experience:
A BS or MS in molecular biology, biochemistry, clinical chemistry or similar discipline with laboratory work as a key component. Minimum of 5 years of laboratory experience with molecular biology techniques, including preparation of reagents for Real-time PCR and DNA/RNA sample preparation. Technical customer support experience.

Knowledge/Skills/Abilities:
Highly self-directed, conscientious, articulate, and possesses excellent presentation and teaching skills. Committed to total customer satisfaction with outstanding interpersonal skills and professionalism. A team player. Ability to travel up to 50% of time during peak activity periods. Require a high performing team player.

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